Refund policy

Last updated November 13, 2026

7 days, no questions asked. If Better idea isn’t for you, email me within 7 days of purchase and I’ll refund the full price. You don’t need to explain why, though I’d love to hear what was missing.

Email: support@nevrixo.dev

How to ask.: Email me from the address you bought with, or include your order number. I reply within 48 hours.
Having trouble installing?: Email me first and I’ll help you get it working. If you’d rather have your money back, that’s fine too.
What you get back.: The full price, including any tax you paid, returned to your original payment method. Your bank may take 5–10 business days to show it.
After a refund.: Your download access ends, and so does your license to use Better idea. Please delete your copies.
After 7 days.: I can’t offer refunds after the 7 days, except where the law requires it. This policy doesn’t limit your legal rights as a consumer.
Payments.: Payments are handled by Polar, my merchant of record, so your receipt comes from Polar. Please email me before contacting your bank. It’s the fastest way to get your money back.

I may decline requests that look like abuse, such as repeated purchases and refunds of the same product.

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